Role & Location: This is a client-facing Application Support / Technical Support Engineer position for the Pittsburgh market (hybrid/remote model). Objective: The goal is to manage day-to-day application and technical support, reduce dependency on senior engineers, and stabilize operations for professional services and law firm environments. Experience: We will target candidates with 2+ years of hands-on technical support experience, strong customer interaction skills, and practical Windows troubleshooting capabilities. Priority Profiles: Candidates with an MSP background, FileMaker exposure, AV configuration experience, …
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– Production Experience: Candidates must have experience with live AI projects used by customers, rather than just experimental or academic work. – End-to-End Ownership: Proven experience in building, deploying, and supporting AI-driven systems. – Business Impact: The ability to clearly articulate the tangible business results of their work. – Stability: A stable career history with a clear commitment to long-term roles.
