System Engineer, GE

>> My name is Dan Murphy. I'm a system engineer at GE Capital Retail Finance, and I lead our mobile development team. So I work with our credit card business, which most people aren't really aware of, but if you have, like, a GAP card, a Wal-Mart card, it's actually GE. So from the time you sign on the dotted line, you know, we determine your credit worthiness, issue the card, the whole gig. And so I'm in charge of the sites you would visit on your phone. So if you go to check your balance and pay your bill on your phone, that's my site. We're trying to, like, solve problems using technology that doesn't exist yet. And so it's really fun, right? I mean, you're constantly researching, constantly going to conferences and trying to figure out what's out there that we can use. Because we -- you know, we understand the business. We understand the problems that business has, but you're waiting on new tools to come out to figure out how we can leverage those. I usually come into the office around 7. I meet with our off shore development team in India. So I'm usually meeting with them from, like, 7 to 9:30 or 10 and reviewing kind of the progress overnight, what's coming up for the next day. And I'm just figuring out -- getting a feel for what we need to work on. We have a big team offshore, so that's a big part of the role, is making sure that we have them focused and working on the right stuff. And then I'll spend the rest of the day, usually, in meetings with the business team, trying to figure out -- trying to understand their problems a little bit more. So some future things, like right now, we're actually building -- or we just purchased Met Life Bank, so it's a saving and, like, CD product, which is new for us. And so we're building the servicing site, right, from scratch. So nothing exists. We have a blank piece of paper, and we need to build a site where you can transfer funds, you know, take a picture of your check on your phone. Like that whole -- the whole gig. And so I'll be meeting with the marketing team, meeting with the project managers, understanding requirements, and then -- and a lot of times, it's testing, so figuring what we built so far. Do things look good? Trying to break them. And then, yeah, then I suddenly look at the clock, and it's 6:00. That's usually what happens. The day just slides by. So actually, I joined GE in the ITOP program, which is a rotational program. It's a two-year role, and you have four six-month rotations. And so over those four rotations, I worked on a variety of different projects, teams, a lot of different opportunities, all within GE Capital. And so I worked on -- you know, as a web developer, as a project manager, as a server analyst. So it was a bunch of different roles. And then off program -- so I spent two years doing that, and then I actually went to GE Corporate for two years working on our portal technology team as a project manager. And then two years after that, I came back to GE Capital, and now I'm in my current role as kind of the mobile tech lead.