AI Product Operations Intern
EduOnAI is an AI-powered education platform focused on transforming high-quality knowledge and source materials into structured, interactive, and multimodal learning experiences. The platform is developing an intelligent course-generation engine that can organize reference materials, generate course outlines and lesson content, create quizzes and learning activities, and produce multimedia assets such as audio, slides, and digital human videos.
Our goal is to build a flexible education technology platform that supports different learning scenarios, including online courses, professional training, educational content development, and knowledge-based learning tools. Interns will have the opportunity to contribute to real product development projects involving generative AI, software engineering, knowledge organization, and multimedia applications.
Training Focus
This internship provides exposure to product operations, user-feedback analysis, product documentation, and customer-support workflows in an AI education technology environment.
Training Activities and Learning Opportunities
- Learn how an AI education platform supports users and manages product operations.
- Observe and assist with supervised user-onboarding activities and product demonstrations.
- Practice organizing customer feedback into structured product requirement summaries.
- Help prepare internal reports, meeting notes, and product documentation.
- Learn how product and engineering teams track user issues and prioritize recurring problems.
- Assist with the preparation of website content and demonstration materials.
- Participate in supervised user-testing sessions and summarize observations.
- Learn basic concepts related to CRM systems, product metrics, and customer-support workflows.
Qualifications
- Strong communication and organizational skills.
- Able to clearly summarize feedback and requirements.
- Responsible and detail-oriented.
- Familiarity with spreadsheets, Notion, Google Docs, or CRM tools.
- Experience with customer service, product operations, or project coordination is a plus.
- Interest in AI products and education is a plus.
